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Is your business in control of your data security?

Everyday over 5 million data records are lost or stolen worldwide! This World Data Privacy day, here are 4 tips every business needs. A data loss can occur from something as simple as a power interruption or an employee who opens an email attachment from an untrusted source setting off a domino effect of data corruption. Serious threats face every business today from Ransomware, theft, attempted hacking, phishing, corporate espionage, employee data loss and unknown threats that are still evolving. Businesses require a multi-level approach to data security to make sure they......

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There is a way to minimise the impact of power outages on your business and computer equipment.  A quick and painless way is to get an uninterrupted power supply which can keep your business running for a few hours during any power outage. When there are consistent power outages, not only does your business come to a standstill, but your IT equipment gets affected. It is important to: Protect your IT equipment from damage due to constant on and off Protect loss of data if your server or computers get damaged If......

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It’s all about Quality of Service We love that warm and fuzzy feeling that arises when clients tell us how we have helped their business. ProMinent is one such client. They were having issues with their out-dated copper infrastructure and also wanted to lower the cost of their voice calls. Zinia has significantly improved their speeds and downtime issues, allowing them to benefit from the best quality of service for voice, business communications and access to business critical applications sitting in their Head Office in Germany. ProMinent Fluid Controls is a global......

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Unpacking wireless Access Points and why it matters

Unpacking wireless Access Points and why it matters We have seen many businesses purchase Internet connectivity and then make mistakes with their selection and setup of wireless Access Points (APs). APs are not given a second thought and viewed as a last minute add-on. AP stands for Access Point; it is a hardware device that acts as a communication hub for users of a wireless device to connect to the Internet. Most offices today use wireless over a physical LAN cable to access connectivity for computers, mobile phones, tablets and wireless printers. The choice of which APs......

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Zinia powers Mesh Club’s growth

As one of the trendiest work spaces in Johannesburg, entrepreneurs who belong to the Mesh Club go there to work in the day and connect, as well as socialize in the evenings. High quality business Internet is critical to the Mesh Club’s business model. As a member’s only business and lifestyle space in the Keyes Art Mile in Rosebank that facilitates entrepreneurs working off site, Internet speed, consistency and up-time was key to the Mesh Club’s ability to provide a top-class experience to its customers. According to Mesh Club owner Jonathon Meyer......

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Commoditisation of the Internet

Commoditisation of Internet is a threat to business The commoditisation of Internet has clearly entered the South African marketplace, with differentiation being eroded by competition which has led to customers treating Internet as a commodity and selecting services based on price alone. This is a dangerous point for businesses and the industry as Internet Service Providers (ISPs) struggle to differentiate themselves. When commoditisation happens, customers choose Internet based on price alone without examining in detail what they are getting or whether it will enable their business vs hamper it. Because the Internet......

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The Zinia twist on Geolocation

The Zinia twist on Geolocation Oxford Dictionary Geolocation: The process or technique of identifying the geographical location of a person or device by means of digital information processed via the Internet. Zinia Geolocation: The process or technique of using advanced fleet management software to identify the closest available tech support vehicle to proactively service your network, thus mitigating client downtime. While many businesses are harping on the use of geolocation as a marketing tool, Zinia views this technological approach as a service enabler. Because Zinia is determined to improve customer experience we......

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Proactive not Reactive

Proactive not Reactive I believe that everyone chooses how to approach life. If you’re proactive, you focus on preparing. If you’re reactive, you end up focusing on repairing. ~ John C. Maxwell, Today Matters We have all heard a lot about being proactive, especially in business. However, a sector where this has failed to penetrate past a certain level is client service, particularly when it comes to the quality of your connectivity and Internet service. The industry standard has remained reactively mundane and has changed little since the age of the dial-up. In fact, it......

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