Contact Support

Need help? We're On it.

Fast, responsive support from a team that understands your environment and takes ownership of resolving issues properly.
We prioritise, respond, and resolve — with visibility throughout the process.

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What do you need help with?

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How many people are affected?

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Is this urgent?

Call us directly: 011 462 0900

Or email us for general or non-urgent requests at support@zinia.co.za

Looking for information about Zinia's services?

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— What happens next

Your request is logged immediately

It is assigned to the appropriate team

Priority is set based on business impact or existing SLA

AI-assisted diagnostics may be used to identify patterns and speed up resolution

You receive updates as the issue is resolved

Still have questions about our services?

Learn more about our services, support model, onboarding process, cybersecurity approach, and response times.