In the News

Many firms can't get connectivity they need Although the roll-out of fibre is picking up, more than a third of South African businesses can't get the connectivity they would like or need due to a lack of coverage and infrastructure. This is according to Zinia, an Internet service provider (ISP)...

ISPs must put service centre stage It is no secret that South Africa in general has a culture of poor customer service across many sectors of the economy and the telecommunications industry is no exception. The last report from the South African Customer Satisfaction Index (SAcsi) for...

True customer service is about infusing the entire company with a service culture to create an environment of exceptional customer service at every level, says Warren Bonheim, chief commercial officer at Zinia. It is no secret that South Africa in general has a culture of poor...

OPINION: THE FUTURE OF SA TELECOMS The South African telecommunications industry is due for some serious disruption in 2017 and beyond. Telco providers will be forced to reevaluate their business strategies in order to keep up with a rapidly changing landscape. As margins continue to erode, consolidation...

#BIZTRENDS2017: TOP BANDWIDTH TRENDS FOR 2017 South Africa is in the midst of a very interesting bandwidth era where connectivity entrenches itself firmly as the third utility alongside power and water. ©across via 123RF Prices of business internet are lowering, fueled by the fibre “landgrab”as well as large network interest...

LTE will never be on par with Fibre WARREN BONHEIM, CCO OF INTERNET SERVICE PROVIDER ZINIA, HAS STATED THAT WHILE LTE-A IS A GOOD ALTERNATIVE TO FIBRE, IT WILL NEVER BE ON PAR WITH THE CABLE-BASED SERVICE. Warren Bonheim, CCO of Internet service provider Zinia, has stated that while...

Less talk and more action, says Zinia Internet service provider Zinia has thrown down the gauntlet to the telecommunications industry and government to take faster action and make last mile internet connectivity for South African municipalities a reality. On the back of the announcement by cabinet to...

Zinia throws down gauntlet to the telco industry and government in SA Internet Service Provider Zinia has thrown down the gauntlet to the telecommunications industry, as well as government, to take faster action and make last mile internet connectivity for South African municipalities a reality. On the...

Rural municipalities in South Africa forced to use dial-up Internet service provider Zinia has called out the South African government and the telecommunications industry, saying that they need to take faster action and make last mile Internet connectivity for South African municipalities a reality. On the back of...

Article reference: www.cnbcafrica.com Internet downtime is costing your business more than you think Mark Headbush throws his weight behind Zinia ISPs must put service centre stage Zomato and Zinia team up Fair usage policies and shaping go hand in hand Top bandwidth trends for 2017 Happy Zinia client: Intertek On demand: Warren Bonheim interview...