You can pick up the phone at any time and speak directly to ONE person who knows you by name. Project manage the entire rollout for you regardless of the network We have sway with the top networks so are able to resolve issues or escalate them quickly.
Our established wireless network provides interim connectivity. Site surveys have already been done prior to proposal. Other networks complete this only on order, we have already done the pre-qualification so there won’t be any nasty surprises.
You know what is going to happen at a glance. Your project manager communicates with you every step of the way. You will be kept informed at all times.
We ensure that your technical environment is properly scoped so that when we are ready to install the process is smooth.
If you are unhappy with your service levels you will have access to director level personnel.
Our intention is to make the complicated process of installation so effortless that you never have to chase us. We communicate all milestones quickly and update you regularly through our team of passionate, accountable people.
We take proactive measures to resolve network problems before you even know there is an issue.
We use advanced fleet management software to direct the closest technician to you which means faster resolution of problems.
We provide consistent communication, proactive feedback and take accountability. Constant evaluation of customer service levels and satisfaction which means we are always improving.
One Bill which means you can view and double check all your accounts quickly and easily in one place.
You get the benefit of price reductions.
If the network you are on is not performing up to par we can move you to another provider within your existing contract.
You get the benefit of better tech and prices without the hassle of changing providers.