Save time, money and increase productivity by switching over to VoIP

No cards, no licenses, no added costs for features, except the phones

  • The most scalable, cost-effective and feature-rich IP platform.
  • World leading Unified Communications platform.
  • Our service ethic, certified in-house engineers, advanced customer portal and technology, plus a 4.9 out of 5 customer satisfaction rating, makes us your best choice.
  • Affordable enterprise-grade VoIP business phone system for small, medium and large businesses.

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Our IP PBX Features

  • Exceptional video conferencing capabilities.
  • High quality IP phones ranging from basic to high-end to suit all budgets.
  • Supports all sizes of businesses.
  • Includes up to 50 SIP trunk accounts with flexible call routing control.
  • Ports for legacy PSTN trunk lines, fax or analog phones.
  • Voicemail, electronic fax, call recording, personalised music-on-hold and more.
  • Direct extension calling to mobile phones while teams are on the road.
  • Devices are easily configured and customized via a user-friendly Web GUI.

Our IP PBX OPTIONS

IP PBX

On Premise

Feature rich

Unifies voice, video and data

Up to 500 SIP endpoints

Control 60 concurrent calls

Up to 32 person conference

IP PHONES

State-of-the-art

Easy to deploy

Entry level to advanced

Wifi voice – no cables

Mobile app for Android

Call control, high volume users

IP VIDEO and CONFERENCING

Android Video phones

Web access and tablet-like experience

Excellent video quality

Wifi video – no cables

Business Video conferencing

Business Audio conferencing

FREQUENTLY ASKED QUESTIONS ABOUT IP PBX SYSTEMS

VoIP offers businesses many attractive benefits, one of the most alluring is a reduction in the overall cost of communicating. Switching over to VoIP can save time and money as well as increase your productivity. VoIP solutions are also ideal because of the amount of control it allows companies to have over their communication infrastructure.

Put simply, all VoIP communication is sent as packets (chunks of data) over a LAN (Local Area Network) and WAN (Wide Area Network), as opposed to traditional copper wiring. This may sound foreign, but most likely, you interact with and use LAN and WAN every day for your business needs. Your business or organizational network is an example of a LAN, and the internet is an example of a WAN.

Using the VoIP model, instead of having a traditional analogue or digital service provider, a VoIP provider is required. The VoIP provider assigns static IP Addresses to your devices, which allows the devices to be identified by the same number when they are called, every time. These static IP Addresses connect your devices to the outside world, and make them accessible to others.

Choosing your VoIP devices and your network configuration takes a lot of careful thought and planning. Take into account the roles within your organization and the network you want to create. What sort of call functionality do you believe each of those rolls require? What is your existing call volume? What is the anticipated growth in the next few years??? Will your selection support this growth?

VoIP technology allows for incredibly efficient scalability. Consider mapping out your organization by position or department and ranking specific call volume and feature needs. Think of both the current call features you need/possess and the features you wish to have. Most of all, take your time to explore and understand the different features and functions different VoIP end-points provide and how you can implement them.

The term “Unified Communications” refers to placing all communications under the same umbrella for seamless control. Unifying the communications of your company, allows for the combing of analog and IP networks, thereby streamlining all in and outbound communication. When making a product selection, to streamline your means of communication, it is important to keep in mind the structure of your LAN and WAN networks.

VoIP moves along the IP lines within your organization’s LAN. Although all networks are set up according to the individual organizations’ needs, the configuration will be basically the same with VoIP products. The majority of VoIP products can be managed and configured via a Web Graphical User Interface, referred to as a Web GUI, or a Web UI. The Web GUI can be accessed by typing in the device’s IP Address (its address in your network) into any web browser, this IP address will open a log in page. After logging in, you can edit and adjust the phones functions, configuration, and features. From a technical standpoint, this is what makes VoIP incredibly competitive. It seamlessly integrates with your organization’s local network and can communicate to other devices more efficiently and effectively.

A fully integrated communications system that exists within your organization’s network sounds great! While internal communication is important, you will also need to use your VoIP to communicate with the outside world. VoIP Networks require an internet connection and SIP accounts or SIP trunks-these can be purchased from a VoIP provider. As VoIP becomes more common, many household cable and internet providers also offer VoIP options in addition to digital/analog options. Through these providers, you can keep the same lines, numbers, and features which you traditionally would have through a legacy phone system, but at a much lower cost due to communications being transmitted over the internet.

Virtual and video collaboration has become a status-quo in the way organizations work together. These solutions are becoming more attainable for all businesses, large and small, and the list of benefits they provide are growing as well. Huddle rooms and meeting rooms can easily become virtual conferencing spaces where geographically-separated employees, customers, and clients can come together. Video conferencing devices deployed in this fashion can enable a business to collaborate more efficiently both internally and with new markets they could not previously reach.  Users can easily join a conference room and work together no matter where they are from a laptop, phone, or conferencing device. 

A WiFi voice and video solution allows employees to connect via mobile devices via any Wifi network. This type of solution is rapidly being deployed by businesses because it allows workers to easily move throughout their facility and collaborate together. Entire workstations and enterprise-level communication endpoints can be mobilised in today’s hybrid office layout. This means employees can seamlessly switch between team-format collaboration and individual productivity, and they can access all of this from anywhere through WiFi.

No one spends more time at their desk than owners, CEOs, managers, and high-level executives. This is simply due to the large amount of work that goes into managing and organising a business and its internal teams. Being able to efficiently collaborate from the desktop is a top priority because of this, and frequently makes up the bulk of work for an executive. Desktop endpoints that are designed for this scenario have evolved to serve as a complete collaboration hub. Devices such as IP video phones now function as both a communications device and a multimedia video conferencing and efficiency enhancing solution.

BEST CUSTOMER SERVICE

TOP REASONS TO CHOOSE ZINIA

1

In house engine of skilled technicians, systems and tier 1 carrier-grade network. Full control and accountability.

2

Service culture rated highly by our clients for service excellence.

3

Simplicity of processes, communication and one provider for your voice, IT and Internet across all major networks.

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