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Communications

Superior business communications solutions for companies and in-house IT departments

Zinia - Communications
Zinia maintains a 10/10 Trustindex score

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Managed Business Communications

Organisations depend on stable and reliable connectivity and phone systems to engage instantly with customers, suppliers, and remote employees or branches. 

Zinia’s established ISP division providing communications for business is mature with advanced technology, smooth operational processes, in-house capabilities, and established partnerships with leading technology vendors. Our innovative technology systems manage a state-of-the-art NOC, customer helpdesk, proactive network monitoring, CRM, and IT to  drive productivity and efficiency.

Managed Business Communications

Organisations depend on stable and reliable connectivity and phone systems to engage instantly with customers, suppliers, and remote employees or branches. Zinia’s established ISP division is mature with advanced technology, smooth operational processes, in-house capabilities, and established partnerships with leading technology vendors. We strive to make IT and communications effortless through a team of experienced, highly accredited consultants and technical employees who focus on delivering world-class solutions and excellent service. Equipped with innovative technology systems to manage a state-of-the-art NOC, customer helpdesk, proactive network monitoring, CRM, and IT management, we spare no expense in systems that help organisations, and ourselves, drive productivity and efficiency.

Zinia Shard 3
Zinia White Shard 2

Our Solutions

Communications solutions for companies and in-house IT departments

Internet, MPLS & SD WAN

Reliable, low-latency and fast connectivity through our range of business internet and connectivity solutions.

Voice

We offer high-quality SIP services and competitive call rates to assist organisations to get the most from their business communications. 

IP PBX

The World’s #1 Business Communication System – on premises or in the cloud – to increase productivity and enhance the customer experience with a next-generation phone system. 

Why Choose Zinia?

Recognising our dedication to customer service Zinia maintains a #1 in Telecommunications rating on Hellopeter with a 10/10 Trustindex score, and average customer satisfaction rating of 4 out of 5.

Zinia - Communications
Zinia - Communications

Why Work with us?

Measure outcomes

we deliver on our promises by measuring outcomes throughout Zinia; with real-time insights and analytics of what is and what is not working, so we can shift quickly when necessary.

Reach

we have one of the broadest business communications network coverage in the country as we peer with multiple networks in all areas, allowing us to offer multiple options across multiple technologies in a clients’ location/s – all provided and supported by one company.

Accountability

our technology systems, transparency and leadership approach drive total accountability. Our systems and processes keep us accountable because we measure, manage, and escalate along the entire customer journey.

Effortless

our intention is to make the implementation process for business communications effortless in partnership with clients who trust us to do the job right. We communicate all milestones quickly and update clients regularly through a team of passionate, certified and accountable people.

Our Process

01
Audit
Objective assessment
Alignment of technology to organisational needs
02
Propose
Proposed solutions with holistic view of the organisation
03
Deliver
Technical environment is properly scoped
Certified technical expertise
Dedicated project management team
04
Reassess
Consistent assessment of organisation and technology

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BEFORE YOU GO!

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