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Managed Services

Superior IT services for businesses and in-house IT departments

Zinia - Managed Services
Zinia maintains a 10/10 Trustindex score

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Zinia - Managed Services
Zinia - Managed Services

Using the world’s #1 managed IT services platforms, N-Able, Zinia has the capability and capacity to provide managed IT services for businesses and in-house departments to manage daily IT operations.

With increased user demands, the need to manage costs, lack of available skills or capacity, and unfavourable results of unstable or broken technology, organisations need support to manage their IT requirements effectively.

Zinia has invested time, budget, and skills into solving the single challenge of managing and monitoring IT better, and with this focus we become an extension of an organisations’ IT department on a permanent or ad-hoc basis.

Using the world’s #1 managed services platforms, N-Able, Zinia has the capability and capacity to support organisations and in-house departments to manage daily IT operations.

With increased user demands, the need to manage costs, lack of available skills or capacity, and unfavourable results of unstable or broken technology, organisations need support to manage their IT requirements effectively.

Zinia has invested time, budget, and skills into solving the single challenge of managing and monitoring IT better, and with this focus we become an extension of an organisations’ IT department on a permanent or ad-hoc basis.

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Why Work with Us

Effortless IT

Our managed IT services for business are custom-built for every organisation with the intention of minimising the risks and challenges associated with technology. We intentionally engineer our IT services every step of the way – from the outset when understanding our client’s organization, their challenges, and risks; designing the right solution upfront; the processes in place to minimize project risks; to the implementation and after sales support – every element is engineered to be robust and effortless.

CIO-level support

The right IT strategy and execution is critical for enabling growth, enhancing profitability and reducing risk. Even large organisations who have their own CIOs still require some strategic guidance to ensure their business is aligned with their technology. Our CIO resources bring a wealth of IT skills and experience, based on best practices and standards, to assist with strategy, architecture / infrastructure design, implementing robust processes, as well as risk management and governance.

Advanced systems and tools

Our mature processes for managing, tracking, and resolving queries with built in escalations ensures nothing falls through the cracks. Our managed IT services are delivered using best-in-class IT management tools, powerful intuitive helpdesk software and Remote Monitoring and Management tools ensuring a superior customer experience.

Tailored support

We don’t provide a ‘one size fits all’ approach. As an extension of your organisation as a strategic IT partner, we understand your business needs and expectations, and adapt to meet them. Whether your company needs fully managed IT support, or your internal team needs help, technical expertise, or resources, we tailor the solution to suit your needs.

Industry leading solutions

Our team will conduct an audit of your entire environment at the onboarding stage, and during the term of our engagement. Having access to industry leading solutions in Zinia’s portfolio, we help to standardise organisation’s IT estate, driving increased efficiency, productivity, and sustainability.

Highly certified team

Our top-level certifications and in-house capabilities support organisations and in-house IT departments to run stable, efficient, and secure operations and infrastructure. We place high value on ensuring our teams are well-trained and highly certified to ensure the best results for our clients.

Our Partners

Managed Services for businesses

Our Managed IT Services

Maintain a maximum level of health on your IT assets.

IT Support for Businesses

A strategic IT support partner managing some or all of your organisations’ IT environment and users – remotely or onsite.

Microsoft 365 Managed Service

We manage Microsoft 365 applications from help desk, administration, implementation or upgrade, including customisation, integration and migration.

Complementary Managed IT Services

Full cloud backup

Efficient, fast direct-to-cloud backup

Cybersecurity-as-a-service

Range of cybersecurity plans

Email security

Secure incoming & outgoing mails

Mobile device management

Management & security of mobile devices

Managed Endpoint detection & response

Fast response to threats & immediate rollback

Mail archiving

Tamper proof email data storage & retrieval

Risk Intelligence

Understand total risk exposure

Netpath

Isolate network slowdowns

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Who We've Helped with Managed IT Services

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BEFORE YOU GO!

We would love to book a short consultation with you to discuss your Business IT needs. When is a good time to chat?

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