Internet, MPLS & SD WAN
Superior services for companies and in-house IT departments
As technology influences nearly every key business decision and an organisation’s ability to operate smoothly, having access to reliable, high-speed internet is critical. CIOs and IT leaders today need a high Quality of Service from their internet provider to reduce downtime and network outages which could have a negative impact on employees’ access to critical business applications and phone systems for communication.
With an established ISP division, Zinia is committed to a high-standard of connectivity infrastructure – internet, firewalls, remote access, Wi-Fi – to ensure secure, robust, and dependable service to improve employee and customer experiences.
We partner with organisations to:
- Assess their business internet bandwidth usage and organisational requirements including bandwidth, latency, failover, remote access, and security
- Recommend the best solutions for the organisation and business goals
- Ensure a professional installation to ensure network, Wi-Fi setup, Firewalls and server configurations are correct
- Use of tools to make troubleshooting errors easier through administrative and technical portals
- Support organisations with Cloud and Cybersecurity Managed Services
Broadband Fibre, Premium Fibre and Broadband Wireless (microwave) solutions
We know that our client’s need a combination of hardware, software, data solutions and connectivity. Zinia’s offering is broad providing a range of data and connectivity solutions including Fibre, Microwave, SD-WANs, MPLS and mobile. As an established Internet Service Provider with over a decade of experience, we provide vendor agnostic recommendations to ensure the best-fit technology solution.
Our systems and infrastructure
- Peer with all large fibre and microwave networks in the country
- State-of-the-art real-time monitoring NOC
- Automatic ticket creation on network failure
- Geo location technology for technicians
- Simplified billing – one bill to view all network accounts
- Carrier-grade network for voice
Our Certifications
Our dedicated internet and failover solutions are ideal for cloud, voice, VPN’s, SD-WAN and MPLS applications with 99% guaranteed uptime. Premium internet service provides unshaped and uncapped bandwidth and 100% international bandwidth.
We also provide a range of SLA’s and service experience including:
- Proactive monitoring
- Monthly network performance reporting
- Monthly ticket performance reports
- 24/7 customer portal for quicker turnaround
- Inclusive remote, onsite, and after-hours support*
- Priority service. Advance to the top of the queue when logging tickets*
- Dedicated senior client manager allocated to your business*
- Uptime sensor thresholds to alert client manager*
*Based on the SLA package selected
Our dedicated internet and failover solutions are ideal for cloud, voice, VPN’s, SD-WAN and MPLS applications with 99% guaranteed uptime. Premium internet service provides unshaped and uncapped bandwidth and 100% international bandwidth.
We also provide a range of SLA’s and service experience including:
- Proactive monitoring
- Monthly network performance reporting
- Monthly ticket performance reports
- 24/7 customer portal for quicker turnaround
- Inclusive remote, onsite, and after-hours support*
- Priority service. Advance to the top of the queue when logging tickets*
- Dedicated senior client manager allocated to your business*
- Uptime sensor thresholds to alert client manager*
*Based on the SLA package selected
Multi-branch Connectivity and Remote Working
Organisational requirements require architecture that connect branch offices and remote employees to critical applications, often SaaS applications, that not only provide high performance but comply with enterprise security mandates. Zinia provides both SD WAN and MPLS implementations for organisations. We ensure that the cost and feasibility of providers matches the organisations requirements when deciding on the best infrastructure.
In addition, in today’s environment, having a next generation firewall is important as threats to personal devices and larger networks are changing every day. Our firewall solution protects devices and companies from a much broader spectrum of intrusions.
