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Effortless IT

Ensure infrastructure and operations are running optimally

We help organisations run stable, efficient, and cost-effective IT that meets security and compliance strategies. Most organisations rely on IT infrastructure to run their business optimally, yet not all have access to the resources, expertise and assets needed to meet the requirements of the modern company and its customers. Whether it’s due to a lack of available resources or budgetary constraints needed to invest in skills or IT assets, outsourcing provides many benefits that positively affect the bottom line as well as the performance of organisations.

Professionally managed IT services can alleviate a stretched IT department and reduce the need to employ additional high-cost resources. Sometimes completely outsourcing IT operations to a Managed Service Provider (MSP) has many benefits including effectively managing costs, higher efficiency and performance, and risk reduction.

With an experienced MSP like Zinia by their side to maintain a stable and secure IT environment, IT leaders can focus on the business, not just “keeping the lights on”.

What services are provided by an MSP?

As defined by Gartner, a managed service provider (MSP) delivers IT services, such as network, application, infrastructure and security, and continuous, regular management, maintenance and support of a client’s IT ecosystem.

How does Zinia Managed Services Work?

Using a world leading managed services platform, N-Able, as well as advanced customer service desk, Zinia works remotely and onsite if required, to manage a client’s IT infrastructure and end-user systems.

Zinia offers a variety of packages for medium-sized organisations to enterprises, and can tailor specific services to meet our client’s unique requirements.

Partnering with clients for the long-term, Zinia continually advises and provides recommendations for strategic planning and budgeting purposes. Our IT professionals use their expertise to uncover any inefficiencies in the business, analyse spending, review technology usage, and recommend how to optimise business processes and IT costs.

How does Zinia Managed Services Work?

Using a world leading managed services platform, N-Able as well as advanced customer service desk, Zinia works remotely and onsite if required, to manage a client’s IT infrastructure and end-user systems.

Zinia offers a variety of packages for medium-sized organisations to enterprises and can tailor specific services to meet our client’s unique requirements.

Partnering with clients for the long-term, Zinia continually advises and provides recommendations for strategic planning and budgeting purposes. Our IT professionals use their expertise to uncover any inefficiencies in the business, analyse spending, review technology usage, and recommend how to optimise business processes and IT costs.

Zinia’s skilled and highly proficient support, technical and IT resources in-house are focused on supporting organisations professionally with personal service, always focused on making a complicated process effortless.

WHY ZINIA

Investment in N-Able the World’s No 1 MSP Platform 

Certified Best of Breed Cloud specialists, AWS, Microsoft Azure, and Private Cloud

Sophos MSSP, certified SentinelOne partner and Trend MSP

Cybersecurity specialists

Highly certified professional services team and CIO-level resources

Well-established communications network and infrastructure 

WHY ZINIA

N-Able World’s No 1 MSP Platform 

Certified Best of Breed Cloud specialists, AWS, Microsoft Azure, and Private Cloud

Sophos MSSP, certified SentinelOne partner and Trend MSP

Cybersecurity specialists

Highly certified professional services team and CIO-level resources

Well-established communications network and infrastructure / or entrenched communications network and infrastructure

The Benefits of Managed Services

There are many benefits of Managed Services, including:

Cost Management

Outsourcing reduces the operating and capital costs associated with managing an IT environment. Savings include reducing the cost of resources, technology efficiency by automating certain tasks, predictability for monthly IT management costs, and minimising downtime.

Performance Levels

We manage company IT infrastructure proactively, ensuring that devices, software, network, and business systems are up to date, secure and working effectively. Our investment in monitoring and automation technologies means a more effective, efficient and productive environment.

Focus on Core Business

Using Zinia frees up resources from any IT concerns, allowing them to focus on what matters most to the business. In-house IT resources are freed from routine monitoring and management of IT operations, and not burdened by a consistent break-fix environment.

Access to CIO level resources

Access to our CIO level resources for enterprise level IT guidance provides organisations with the expertise to improve their long-term IT strategy. Our professional experts guide, strengthen, improve, and implement a strong IT and cyber security roadmap for organisations.

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